Pinpoint. Route. Respond.

WHEN 911 IS CALLED—KNOW THE CALLER'S EXACT LOCATION

In an emergency, seconds matter. Location Discovery Service (LDS) ensures that every 911 call—whether from a desk phone, laptop, or mobile device—delivers an up-to-the-moment, pinpoint location.

Calls route to the correct PSAP, and responders arrive faster with room-level accuracy across campus, buildings, and beyond.

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WHY IT MATTERS

When location data lags, so does help. LDS continuously aligns your people, places, and devices so that 911 calls carry accurate, real-time context—from the exact classroom inside a building to the far end of the football field hundreds of yards from the front office. With LDS, first responders, or your on-site staff, know exactly where to go the moment it counts.

Mobile Benefits: If a student or staff member dials 911 from their mobile phone on the football field, LDS pinpoints their location instantly—no confusion, no delays. Responders are guided directly to the right spot on campus, not just to the school’s front office address.

KEY FEATURES

Real-Time Location Intelligence

Maintain precise 911 caller location as users move between offices, classrooms, homes, and vehicles. 911inform’s Location Discovery Service (LDS) continuously updates the dispatchable location record used for NG911 routing and emergency response.

Benefits: Eliminates misroutes, ensures faster PSAP connectivity, and shortens time-to-responder arrival.

Room‑Level Precision with Floor Plans

Map devices and users to buildings and rooms for in-building accuracy.

Benefits: Responders know the exact room and the nearest entry point—improving speed, safety, and confidence on scene.

Privacy by Design

Location is captured only for 911 accuracy at the time of update and retained exclusively for emergency use.

Benefits: User privacy is respected while safety is maximized.

Multi‑Device Coverage

Supports desk phones, softphones, laptops, and mobile users—because emergencies can happen anywhere.

Benefits: Campus-wide protection that matches the way people really work, learn, and live.

Kari’s Law & RAY BAUM's Act

Delivers dispatchable location to 911 Public Safety Answering Points (PSAPs).

Benefit: Fully compliant with federal E911 mandates to improve emergency response.

Next Generation 911-Ready Data

Deliver standardized, NG911-compliant data formats to PSAPs and first responders.

Benefits: Cleaner handoffs, stronger interoperability, multimedia and better emergency outcomes.

COMPLIANCE AT A GLANCE

Kari’s Law (2018)

Requires MLTS phone systems to allow direct 911 dialing and on-site notification.

How LDS helps:

Maintains precise, room-level location data and supports internal notifications, satisfying requirements while giving responders in-building visibility.

RAY BAUM’S Act, Section 506

Requires a “dispatchable location” (validated street address plus building, floor, room, or suite) with all 911 calls, even if made using a mobile device.

How LDS helps:

LDS delivers dispatchable location data tied to users and devices—ensuring compliance and faster, correct routing.

Alyssa’s Law

Requires silent panic alert systems—Panic Buttons and wearables in schools (state-by-state).

How LDS helps:

Complements compliant systems by providing responders precise, actionable location data, reducing on-scene confusion and accelerating help.

Be the first to know—when and where—a 911 call
happens at your school.

With LDS, you’re not just compliant—you’re ahead of the curve. From classrooms to football fields, every 911 call is delivered with precision, ensuring help gets exactly where it’s needed, fast.

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